Frequently Asked Questions

Yes. Sharing cosmetics, particularly those applied to the eyes (like mascara or eyeliner) and lips (like lipstick or gloss), can transfer microbes and viruses from one person to another. This increases the risk of conjunctivitis or cold sores.

Mascara tubes are dark and moist, providing an environment where bacteria can survive if the preservative system degrades. Because the wand is repeatedly exposed to the air and the sensitive eye area, it is crucial to replace mascara regularly and avoid "pumping" the wand.

Remove the makeup immediately with a gentle cleanser. Stop using the product. If the irritation is severe, painful, or persistent, seek advice from an appropriately qualified healthcare professional.

Wash the bristles gently with a dedicated brush cleanser or mild soap and warm water. Avoid submerging the ferrule (where the bristles meet the handle) to protect the glue. Lay them flat on a clean towel to dry completely.

Over time, oils can oxidize and go rancid, emulsions can separate, and preservatives can lose efficacy. Changes in smell, color, or texture usually indicate the product is no longer stable and should be discarded.

While not immediately "toxic" upon expiration, expired makeup has a higher risk of harboring bacteria due to weakened preservatives. It may also perform poorly, cause skin irritation, or trigger breakouts. It is safer to follow expiry guidelines.

Store cosmetics in a cool, dry place away from direct sunlight. The bathroom is often not ideal due to frequent fluctuations in heat and high humidity, which can affect product stability.

The open-jar symbol with a number and an 'M' (e.g., 12M) indicates the manufacturer's recommendation for the number of months a product remains suitable for use after its initial opening, under normal storage conditions.